Atria Hacienda
Atria Hacienda is an Assisted Living Home in California
Atria Hacienda is an Assisted Living Home in California
Atria Hacienda
Atria Hacienda is an Assisted Living Home in California
Atria Hacienda is an Assisted Living Home in California
Experience an active senior lifestyle at the exceptional senior living community of Atria Hacienda, located in Palm Desert, CA. The community offers assisted senior living and memory care options and features various floor plans, including a spacious studio, one-bedroom, and two-bedroom apartment. Residents can bask in the California sunshine on their private balcony or patio and enjoy a comfortable and supportive environment with Atria’s compassionate team available 24/7.
By providing a range of amenities and services, Atria Hacienda helps improve the quality of life of its residents. In addition to enjoying outdoor activities like swimming and strolling in the courtyard, residents may unwind in the cocktail lounge, enjoy gourmet meals in the restaurant with full table service, and more. Additional amenities include a salon and spa, fitness center, movie theater, and putting green. With services ranging from housekeeping and linen service to scheduled transportation and on-site physical therapy, Atria Hacienda fosters a vibrant and engaging lifestyle for residents, encouraging their independence and overall well-being.
Inspection Report Summary for Atria Hacienda
Atria Hacienda, a 740‑type group home in Palm Desert with a capacity of 266 residents, received a series of unannounced case‑management and annual inspection visits from the California Department of Social Services between February 2021 and November 2022. Each visit was initiated by a Licensing Program Analyst (LPA) to address specific concerns—ranging from alleged staffing violations to resident safety complaints—and to verify that the facility maintained compliance with state regulations.
During the February and June 2021 visits, LPAs focused on the resolution of two separate complaints (numbers 18‑AS‑20200327111832 and 18‑AS‑20200602112630). The investigations involved reviewing resident records, staff documentation, and resident service plans. In both instances, the LPAs found no new information that would alter the original findings, and no deficiencies were cited. The February visit also confirmed the removal of a previously reported employee, with the facility’s administrator affirming that no such individual was present or employed.
In September 2021 and September 2022, the department conducted annual infection‑control inspections amid the COVID‑19 pandemic. LPAs noted comprehensive adherence to state and CDC guidelines: all staff and residents were fully vaccinated, PPE supplies were adequate for a 30‑day supply, and hand‑washing stations and symptom‑screening protocols were in place and actively monitored. While minor lapses in signage and hand‑hygiene supplies were observed, these were deemed insufficient to warrant formal citations. The inspections also reviewed the facility’s Mitigation and Infection Control Plans, confirming that staff training, fit‑testing of respirators, and visitor screening procedures met regulatory standards.
Across the six visits, Atria Hacienda consistently avoided formal citations and demonstrated a proactive approach to addressing both staffing and resident‑safety concerns. The repeated focus on infection control reflects the department’s emphasis on pandemic preparedness, while the ongoing case‑management visits illustrate a commitment to monitoring and resolving resident‑related complaints. Although the final report from November 2022 is incomplete, the documented pattern suggests that the facility maintained satisfactory compliance throughout the period reviewed.

Community Stability & Environment
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Licensed Since
Date when the facility's license was first issued by California September 21, 1994 Long operating history
Operating for many years compared to similar facilities statewide often reflects stability and experience in regulated care. -
Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car. 75 / 100 Very Walkable
Most errands can be accomplished on foot. Many essentials within a short walk. Strong sidewalk network and safe crossings. Car useful but not necessary for daily life.
Safety, Compliance & Inspections Overview
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All Visits
Total number of inspections, complaint visits, and administrative visits conducted by California regulators. 35 visits Above state average
These are formal California state inspections. More visits than the statewide average indicate the facility required additional checks or follow-up from regulators. -
Complaint Visits
Inspections triggered by official complaints filed with the state. 40 complaints 114% of visits
These are state investigations triggered by complaints. More than average means families raised concerns that required official review. -
Other Visits
Administrative or follow-up visits not related to complaints or inspections. 8 visits 23% of visits
These represent supplemental state visits. Matching the statewide rate indicates a normal level of oversight activity. -
Citations
Number of deficiencies or violations identified during inspections conducted by California regulators. 4 citations Above state average
Citations document regulatory violations. More than average suggests the facility had multiple areas needing correction. -
Inspection Reports
Opens the facility's official licensing and inspection record as maintained by the California transparency or regulatory portal. View Inspection Reports
Facility & Licensing Details
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County
County in California where the facility is located. RIVERSIDE
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Facility Type
Indicates the state-regulated license category used in California (e.g., Residential Care Facility for the Elderly). RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal in California. LICENSED
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Licensee / Operator
Entity or organization legally responsible for managing this facility under California regulations. WG HACIENDA SH LP; ATRIA MANAGEMENT CO LLC
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Regional Office
State regional office responsible for overseeing this facility. 18
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 440 / 445 / 550 - 720 / 880 - 900 sq. ft.
Housing Options: Studio / Suite / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
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Types of Care at Atria Hacienda
Places of interest near Atria Hacienda
1.4 miles from city center
44-600 Monterey Ave, Palm Desert, CA 92260
[email protected]
60-341-0890
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Palm Desert is a popular retirement destination. The Joslyn Center in Palm Desert offers a wide range of senior programs. The city also has many golf courses and the flat, scenic Civic Center Park.
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
For self-sufficient seniors seeking community and minimal assistance.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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