Atria Park of San Mateo

Atria Park of San… is an Assisted Living Home in California
2883 S Norfolk St, San Mateo, CA 94403 View Map
Description

Situated just 20 miles south of San Francisco, Atria Park of San Mateo extends a warm welcome to San Mateo, California seniors, offering a blend of assisted living and memory care services. With a dedicated staff taking care of the driving, housekeeping, laundry, and home maintenance, residents can dedicate their time to what truly ignites their passions.

Atria Park of San Mateo stands out with its Engage Life® program, presenting many opportunities for residents to explore, create, and engage. This San Mateo, California community is tailored for active seniors seeking a dynamic lifestyle complemented by premium amenities. Nestled within the Hillsdale neighborhood along the waterfront, this community thrives on fostering connections and bringing people together, enriching the lives of its residents.

Home Information Atria Park of San Mateo

Inspection Report Summary for Atria Park of San Mateo

Atrium Park of San Mateo (Facility #415600133) has been subject to several unannounced case‑management and annual inspections between March 2021 and July 2022, each uncovering recurring compliance gaps. The earliest review in March 2021 documented a failure to secure a higher‑level care facility for a resident who developed a stage‑3 pressure ulcer. The licensee did not request the necessary exception or provide the care required by the PCHH instructions, and the administrator was cited for not meeting the qualifications and duties mandated under Section 87405(d)(1)(2). This citation reflected a broader pattern of administrative oversight deficiencies and an inadequate response to a documented health‑related incident.

The July 2021 visit, the required one‑year assessment, confirmed the facility’s physical layout and general infection‑control practices but highlighted a critical lapse in criminal‑background clearances for staff with direct resident contact. Two employees who had been employed for 19 months and 10 days, respectively, had not transferred clearances to the facility, posing a safety risk. The licensing evaluator requested that the facility submit the appropriate transfer forms within the same day, and the deficiency was noted as corrected thereafter.

In August 2021 the evaluator focused on incident management. One visit addressed a resident elopement, prompting the facility to develop new response procedures and to submit an addendum to the incident report. A second walk‑through identified inadequate COVID‑19 signage. The existing sign was deemed informational rather than a reminder for mask usage and social distancing; the evaluator recommended more prominent, specific notices in accordance with recent PINs issued by the Department.

The July 2022 review, though brief in the excerpt, was a further case‑management inspection, indicating that the agency continues to monitor compliance on an ongoing basis.

Across these visits, patterns emerge: repeated administrative and documentation failures, insufficient staff credentialing, and lapses in infection‑control and emergency procedures. The evaluator consistently issued corrective action plans with specific deadlines, underscoring the need for Atrium Park of San Mateo to strengthen its administrative oversight, maintain accurate staff clearances, and enforce robust infection‑control and emergency protocols to achieve full regulatory compliance.

Bed Count
Bed Count
175

Facility Overview

  • Facility ID Info Unique ID assigned by the California Department of Social Services for this licensed facility. 415600133
  • Facility Type Info Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly). RESIDENTIAL CARE ELDERLY
  • License Status Info Shows whether the facility is currently licensed, closed, or pending renewal. ON PROBATION
  • Licensed Since Info Date when the facility’s license was first issued by the state. June 28, 2001
  • Licensee / Operator Info Entity or organization legally responsible for managing this facility. WG HILLSDALE SH LP; ATRIA MANAGEMENT CO LLC
  • County Info The California county where the facility is located. SAN MATEO
  • Regional Office Info The regional CDSS office that oversees inspections for this facility (based on internal state code). 14

Inspection & Compliance

  • All Visits Info Sum of inspections, complaint visits, and other administrative visits. 55 visits
  • Inspections Info Formal inspections conducted by the state’s licensing division. 4 inspections
  • Other Visits Info Administrative or follow-up visits not related to complaints or inspections. 23 visits
  • Complaint Visits Info Inspections triggered by official complaints filed with the state. 28 complaints
  • Citations Info Number of deficiencies or violations found during inspections 6 citations
  • Official Report Info Opens the facility’s official licensing and inspection record on the California DSS Transparency Portal. View on CCLD Site

What does this home offer?

Pets Allowed: Yes, Pets Allowed

Room Sizes: 205 - 382 / 405 - 522 / 437 - 467 sq. ft

Housing Options: Studio / 1 Bed

Building Type: 3-story

Transportation Services

Fitness and Recreation

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Type of Care Available

Assisted Living Memory Care
Contact Atria Park of San Mateo

Floor Plans

Where will you be?

Address 3.4 miles from city center

Address 2883 S Norfolk St, San Mateo, CA 94403

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About the Neighborhood About the Neighborhood

San Mateo has an active senior center located within a park. The San Mateo Senior Center in Central Park is the main hub. Hillsdale Shopping Center also offers an indoor option for walking.

Curious about the neighborhood around Atria Park of San Mateo? Explore Street View

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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Comparison Chart

Compare Assisted Living around the area
Community
Type of Care
Location
Bed Options
Bed #
Pets Allowed
Atria Park of San Mateo
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.

San Mateo
Studio / 1 Bed
N/A
Yes
Sunrise of San Mateo
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.

San Mateo
Studio / 1 Bed / 2 Bed
N/A
Yes

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

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Occupancy
Beds
Home Revenue
Owner
CCN
BROOKSIDE SKILLED NURSING HOSPITAL 68.4% 96 $12,415,108.00 SERENITY 4 MANAGEMENT SERVICES LLC 55188

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Frequently Asked Questions

What government services provide money for senior housing?

Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:

  • Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
  • Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
  • Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
  • Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
  • State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
  • Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
  • Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
How do you pick the homes you recommend?

Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.

Do you help families that need Medicaid?

Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.

How much does this service cost?

We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up. 

What services do you offer?
  • Autobiography & Family History Writing + Research
  • Senior-focused concierge medicine.
  • Senior-focused nutritionist
  • Senior-focused personal training
  • Memory care specialists
  • Custom wheelchairs at all price points.
  • Custom hearing aids
  • Cosmetic skincare + dermatology
  • Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
  • Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
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