I. The California Department of Social Services, Community Care Licensing division, conducted a pre‑licensing evaluation of IVY PARK AT TUSTIN on 18 July 2024. The facility, a single‑story commercial building with 53 apartments (38 assisted living, 15 memory care) and a capacity of 70 residents, was operating at a census of 47. The licensing program analyst, Jessica Cho, toured the premises with Executive Director Sandra Acosta‑Louer and confirmed that most physical and operational aspects met state requirements—clean bathrooms, functional fire suppression, adequate linens, and operational emergency systems. However, the visit identified several compliance gaps that would delay the issuance of a license.

II. Key deficiencies noted on the first visit included: resident bathroom hot‑water temperatures exceeding the approved 105‑120 °F range (rooms 44 and 45), the absence of posted copies of the admission agreement, licensing reports, and resident council meeting notes, a missing Page 2 of the Emergency Disaster Plan (LIC610E), and the failure to display the Administrator’s Certificate. The licensing evaluator issued a correction notice requiring these items to be resolved by 23 July 2024. At the follow‑up visit on 23 July, the facility demonstrated full compliance—water temperatures were within range, required postings were installed, the emergency plan was completed, and the certificate was hung. Consequently, the pre‑licensing process was marked complete, and the license was slated for approval pending final administrative review.

III. The annual inspection conducted on 3 July 2025 by Licensing Program Analyst Brandon Lopez confirmed that IVY PARK AT TUSTIN maintained a safe, well‑maintained environment. The facility housed 48 residents, all of whom were observed eating lunch and returning from outings. Key resident areas—including bedrooms, bathrooms, and call‑button systems—were free of hazards, appropriately furnished, and fully operational. Staff maintained adequate record‑keeping, and the facility’s administrator certificate was current through January 2026. No Type A or Type B deficiencies were recorded, indicating that the corrective actions from the pre‑licensing period were sustained. The report reflects a pattern of rapid issue resolution and ongoing compliance, positioning the facility to provide continuous, regulated care for its residents.