The Watermark at San Ramon
The Watermark at San Ramon is an Assisted Living Home in California
The Watermark at San… is an Assisted Living Home in California
The Watermark at San Ramon
The Watermark at San Ramon is an Assisted Living Home in California
The Watermark at San… is an Assisted Living Home in California
The Watermark at San Ramon is a resort-inspired senior living community located in San Ramon, CA, offering assisted living and memory care. The community offers studio, one-bedroom, and two-bedroom apartments with modern kitchenettes, as well as elegant dining spaces bathed in natural light. Highly trained caregivers are on hand 24/7 to assist with daily living activities, memory care services, and medication management.
Inside The Watermark at San Ramon, residents experience a luxurious lifestyle with a variety of amenities and programs designed to enhance their well-being. Residents can take advantage of restaurant-style dining, an array of wellness programs, and scheduled transportation. Housekeeping services are provided to keep residents from doing tedious chores and making sure they are living in a cozy and neat living environment. Here, residents have access to compassionate services, a dynamic community life calendar, and friendly neighbors, all of which contribute to a vibrant and fulfilling senior living experience.
Inspection Report Summary for The Watermark at San Ramon
Watermark at San Ramon, a 740‑type group home operating under licensee Nancy Harrison, has undergone several unannounced CCLD inspections over the past two years. The first visit on 10 18 2021 was an Infection Control Inspection that confirmed adequate PPE stock, routine staff and resident screening, and proper hand‑washing and signage. No deficiencies were noted, and the facility’s 2‑day perishable and 1‑week non‑perishable food supplies were deemed sufficient.
A subsequent inspection on 08 18 2022, prompted by a priority 1 complaint, focused on health and safety. LPAs reviewed the facility’s water temperature, temperature‑controlled storage, and fire protection equipment. All standards were met and no deficiencies were cited.
The most recent unannounced visits on 09 29 2022 revealed a pattern of minor but significant safety lapses. During the Infection Control Inspection, two items were found unsecured in a resident’s bedroom: cleaning spray and scissors. These were corrected on the spot, and the licensing team issued Plan‑of‑Correction orders to lock all potentially hazardous items for persons with dementia, with a follow‑up deadline of 09 30 2022. Concurrently, a Health & Safety inspection identified a staffing shortfall: five of seven employees lacked current health screening and TB testing, contravening CCR 87411(f). A separate Health Checks visit reinforced the need for full staff health records. These findings prompted corrective action requests and training mandates, with a due date of 10 12 2022.
Across all visits, Watermark at San Ramon consistently maintained adequate food, PPE, and environmental controls, but recurrent deficiencies in secure storage for dementia residents and incomplete staff health documentation highlight areas requiring ongoing oversight. The facility’s prompt response to observed issues and the issuance of corrective plans suggest a willingness to address compliance gaps, while the pattern of recurring staff‑health documentation lapses indicates a need for stronger internal monitoring.

Community Stability & Environment
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Licensed Since
Date when the facility's license was first issued by California October 28, 2020 Avg operating age
The facility has been operating for roughly the same duration as comparable communities statewide. -
Walk Score
Walk Score in senior living communities measures how easy it is for residents to access essential services and amenities—like grocery stores, parks, pharmacies, and transit—without needing a car. 43 / 100 Car-Dependent
Most errands require a car. Limited nearby destinations. Basic sidewalks but low connectivity. Residents likely drive for groceries, dining, and services.
Safety, Compliance & Inspections Overview
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All Visits
Total number of inspections, complaint visits, and administrative visits conducted by California regulators. 27 visits Above state average
These are formal California state inspections. More visits than the statewide average indicate the facility required additional checks or follow-up from regulators. -
Complaint Visits
Inspections triggered by official complaints filed with the state. 12 complaints 44% of visits
These visits are triggered by state-filed complaints. Matching the state average reflects a typical number of concerns for similar facilities. -
Other Visits
Administrative or follow-up visits not related to complaints or inspections. 11 visits 41% of visits
These are extra inspections by state authorities. More than average suggests issues arose outside routine inspections. -
Citations
Number of deficiencies or violations identified during inspections conducted by California regulators. 11 citations Above state average
Citations document regulatory violations. More than average suggests the facility had multiple areas needing correction. -
Inspection Reports
Opens the facility's official licensing and inspection record as maintained by the California transparency or regulatory portal. View Inspection Reports
Facility & Licensing Details
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County
County in California where the facility is located. CONTRA COSTA
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Facility Type
Indicates the state-regulated license category used in California (e.g., Residential Care Facility for the Elderly). RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal in California. LICENSED
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Licensee / Operator
Entity or organization legally responsible for managing this facility under California regulations. SAN RAMON SR HSG LLC;INTEGRAL SR LIVING MGMT LLC
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Regional Office
State regional office responsible for overseeing this facility. 15
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Suite / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
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Types of Care at The Watermark at San Ramon
Places of interest near The Watermark at San Ramon
0.9 miles from city center
12720 Alcosta Blvd, San Ramon, CA 94583
[email protected]
+1 925-725-1485
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San Ramon provides a dedicated center for its senior residents. The San Ramon Senior Center offers a variety of classes, events, and resources. The Iron Horse Regional Trail runs through the city, offering flat, paved paths.
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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